Pet & Bird Marketplace
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our classified ads platform for pets, animals, and farm animals.
Effective Date: January 1, 2025
Last Updated: January 15, 2025
About Our Platform
Our platform operates as a user-generated content classified ads marketplace specializing in pets, animals, farm animals, and related products and services. We provide the technical infrastructure that enables users to create accounts, post classified ads, upload images and videos (including reels), and interact with other users through our platform.
Platform Role & User Responsibility
We act solely as a technical service provider and hosting platform. All content posted on our platform is created, uploaded, and managed by our users. Users retain full ownership and responsibility for their content, including ensuring compliance with applicable laws, regulations, and intellectual property rights.
Important Legal Disclaimers
- Content Responsibility: We do not create, edit, select, or control user-generated content. Users are solely responsible for all content they upload, including text, images, videos, and reels.
- No Pre-Screening: We do not pre-screen, monitor, or verify content before it appears on our platform. Content is posted directly by users without our editorial oversight.
- Safe Harbor Protection: We operate under safe harbor provisions as a neutral technology platform that responds promptly to valid takedown requests and abuse reports.
- No Endorsement: The presence of content on our platform does not constitute our endorsement, approval, or verification of such content.
Content Reporting & Moderation System
While users are responsible for their content, we maintain a robust reporting system to address inappropriate material and maintain platform integrity.
Reportable Content Types
- Copyright infringement claims
- Fraudulent or deceptive listings
- Spam or repetitive content
- Inappropriate or harmful material
- Violations of community guidelines
- Animal welfare concerns
Our Response Process
Report received and logged
Content review within 24-48 hours
Action taken if violation confirmed
Reporter and user notified of outcome
DMCA & Copyright Compliance
We comply with the Digital Millennium Copyright Act (DMCA) and respond promptly to valid takedown notices. Copyright holders can submit DMCA notices through our dedicated reporting system, and we will remove infringing content within the required timeframe.
Information We Collect
User Account Information
When you create an account on our platform, we collect:
- Full name and contact information (email, phone number)
- Location information (city, state, country) for local classified ads
- Profile information and preferences you choose to provide
- Account verification information for platform security
User-Generated Content
Content you upload and create, including:
- Classified ad listings with descriptions, images, and pricing
- Photos, videos, and reels uploaded by users
- Category and location tags for classified listings
- Messages and communications between users
- User reviews, ratings, and feedback
Technical & Usage Data
We automatically collect technical information necessary for platform operation:
- Device information (IP address, browser type, operating system)
- Platform usage data (pages visited, time spent, search queries)
- Server logs for debugging, security, and abuse prevention
- Content reporting and moderation activity logs
User Content Ownership
Important: Users retain full ownership of all content they upload. We do not claim ownership rights to user-generated content and serve only as a hosting platform for such content.
How We Use Your Information
Platform Operations
Provide hosting services, process user registrations, enable content uploads, and maintain classified ad functionality.
User Communication
Facilitate messaging between users, send important platform updates, and provide customer support services.
Content Moderation
Process content reports, investigate potential violations, and remove harmful or inappropriate material when necessary.
Security & Anti-Fraud
Protect against spam, fraud, abuse, and unauthorized access to maintain platform integrity.
Legal Compliance
Respond to DMCA takedown notices, comply with applicable laws, and cooperate with legal requests when required.
Platform Analytics
Analyze platform usage patterns to improve performance, user experience, and technical infrastructure.
Information Sharing & Public Content
As a classified ads platform, certain information is intentionally made public by users. We do not sell personal information to third parties. Information sharing occurs in the following limited circumstances:
Public Classified Ads
User-generated listings, images, videos, and contact information are publicly visible to all platform visitors as intended by users
Essential Service Providers
Trusted third-party services for hosting, security, payment processing, and technical infrastructure maintenance
Legal & Safety Requirements
When required by law, court order, DMCA takedown notices, or to protect platform safety and security
Content Moderation
Information necessary for processing user reports and maintaining community standards
Data Security & Protection
We implement industry-standard security measures to protect your personal information and user-generated content from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee 100% security.
Our Security Measures Include:
- β’ SSL/TLS encryption for all data transmission
- β’ Secure cloud storage with access controls and backup systems
- β’ Regular security audits and vulnerability assessments
- β’ Employee access controls and data protection training
- β’ Automated monitoring for suspicious activity and abuse
- β’ Secure content delivery networks for user-uploaded media
User Responsibility for Security
Users should maintain strong passwords, be cautious about sharing personal information in public listings, and report any suspicious activity immediately through our reporting system.
Your Rights and Content Control
You have comprehensive control over your account and user-generated content on our platform:
Content Management
Edit, update, or delete your listings, images, videos, and reels at any time through your account dashboard
Account Access
View, update, and manage all your account information and privacy settings
Data Download
Request a copy of your personal data and uploaded content in a portable format
Account Deletion
Permanently delete your account and remove your personal information from our systems
Communication Preferences
Control what notifications and communications you receive from our platform
Privacy Controls
Manage your profile visibility and information sharing preferences
Content Removal Rights
Important: Since you retain ownership of all content you upload, you can request immediate removal of your content at any time. We will process removal requests promptly to respect your ownership rights.
Third-Party Services & Integrations
Our platform integrates with carefully selected third-party services to provide essential functionality. These services operate under their own privacy policies and terms of service:
Infrastructure Services
- β’ Cloud hosting and content delivery networks
- β’ Database and backup services
- β’ Email delivery systems
- β’ Security and fraud prevention tools
Analytics & Support
- β’ Website analytics (anonymized data only)
- β’ Customer support platforms
- β’ Performance monitoring tools
- β’ Search and indexing services
Third-Party Disclaimer: We carefully vet our service providers but are not responsible for their privacy practices. Users should review the privacy policies of any third-party services they interact with directly.
Legal Compliance & Law Enforcement
We operate in compliance with applicable laws and regulations. Our legal compliance framework includes:
DMCA Compliance
Prompt response to valid copyright takedown notices and counter-notifications
Safe Harbor Protection
Operating under safe harbor provisions for user-generated content platforms
Data Protection Laws
Compliance with GDPR, CCPA, and other applicable privacy regulations
Law Enforcement Cooperation
We cooperate with law enforcement agencies when presented with valid legal requests. All requests are reviewed by our legal team to ensure they meet proper legal standards before any information is disclosed.
International Users & Data Transfers
Our classified ads platform serves users globally. Information about international data handling:
Data Processing Location
Your data may be processed in countries where our servers and service providers operate, with appropriate safeguards in place
Local Law Compliance
Users are responsible for ensuring their content and activities comply with local laws in their jurisdiction
Regional Rights
Users in specific regions (EU, California, etc.) may have additional rights under local privacy laws
Children's Privacy & Safety
Our platform is designed for adult users and commercial activities. We take children's privacy and safety seriously:
Age Restrictions
- β’ Users must be at least 18 years old to create an account
- β’ We do not knowingly collect information from users under 18
- β’ Users under 18 should not upload content or create listings
Parental Notice
If you are a parent or guardian and believe your child has provided personal information to our platform, please contact us immediately at privacy@mandimore.com. We will promptly investigate and remove any such information from our systems.
Policy Updates & Changes
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features.
Notification Process
- β’ Email notification to registered users
- β’ Prominent notice on platform homepage
- β’ Updated effective date clearly displayed
User Actions
- β’ Review changes when notified
- β’ Contact us with questions or concerns
- β’ Close account if you disagree with changes
Continued Use: Your continued use of our platform after policy updates constitutes acceptance of the revised terms. Material changes will be highlighted and may require explicit consent.
Contact Us
For questions about this Privacy Policy, data protection concerns, content removal requests, or DMCA takedown notices, please contact us using the information below:
General Privacy Inquiries
Email: privacy@mandimore.com
Response Time: Within 48 hours
Content Reports & DMCA
Email: report@mandimore.com
Response Time: Within 24 hours
What to Include in Your Contact
- β’ Clear description of your inquiry or concern
- β’ Your account information (if applicable)
- β’ Specific content URLs or references (for reports)
- β’ Preferred contact method for our response
Emergency Content Removal
For urgent content removal requests involving copyright infringement, safety concerns, or inappropriate material, use report@mandimore.com with "URGENT" in the subject line. We prioritize these requests and aim to respond within 24 hours.